What’s the Best CRM for Your Business? – Steph Nissen

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Every aspect of your operational process contributes to the success of your business. This means there is a lot to keep track of as you make changes along the way to grow and improve. And as Steph Nissen from Atomic Revenue reminds us, the whole point of a CRM is to make your life easier.

A good CRM software will ensure that your entire team is consistently utilizing the same information, versus just keeping a spreadsheet of their own contacts. A quality CRM will also improve efficiency, increase sales productivity, better assist with forecasting and reporting. We have enough to try and remember and keep track of, it just makes sense to incorporate a CRM into the flow of your business.

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Nurturing Resilience In Yourself and Your Team During a Crisis – Dr. Robert Brooks

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What message do customers want to hear from you right now? What can you say and do to nurture resilience in your team? In yourself?

While these aren’t usually the topics covered in the Agents of Change podcast, these are unusual times. So I turned to my dad, Dr. Robert Brooks, a clinical psychologist who researchers, presents on, and writes about resilience. I wanted to hear from him what we should be saying to our prospects and customers, as well as our team members, to nurture resilience and help them through this crisis.

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How to Repurpose Your Content for Better ROI – Kim Garst

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There are many reasons why repurposing content is smart. First off, why reinvent the wheel? If you have a piece of content – whether it’s a blog post, a podcast, or an infographic, that’s done really good for you, it just makes sense to get more mileage out of it. Not only that, it saves both time and money. Top digital marketers, like Kim Garst, preach the benefits of content repurposing as part of their strategy to help businesses build, grow, and scale. After all, why bother spending all that time creating content if you’re not planning to amplify it.

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Lessons learned – in life and business – from Guy Kawasaki

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Have you ever sat down and thought about all of the life lessons you know now, but wish you knew when you were just starting out? Do you have some sage advice you’d like to pass on to a budding entrepreneur or upcoming college graduate? Business renaissance man, Guy Kawasaki, is here today dishing out advice, reflections, and truth bombs, and explaining that you’re not going to find your dream job right out of college, nor is the path to success and happiness linear. And that’s absolutely fine.

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How to Crush It on LinkedIn [Experts Tips and Secrets] – Viveka von Rosen-Martin

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Like any social platform out there, LinkedIn is always changing and evolving, as is its algorithm. So you’ve got to stay in the loop and keep your profile and content fresh to make sure you’re connecting with not just a lot of people, but with the right people.

We gathered some of your top LinkedIn questions – and ours – and went to the LinkedIn Expert, Viveka von Rosen-Martin, to get her answers, thoughts and advice, on everything from how many followers you should have, if hashtags make a difference in LinkedIn, ‘connect’ button versus ‘follow’ button, and so much more….(including a ninja trick to make your headline longer.)

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Should you market during a crisis? – Rich Brooks

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This is a special episode of The Agents of Change Podcast. I’ve been getting a lot of questions around how—or even if—you should market a business during the Coronavirus (COVID-19.) As someone who owns a digital marketing agency, (and runs a podcast on digital marketing), I’ve been giving this a lot of thought. Here’s my take on marketing and advertising during a crisis.

I’ve included some additional resources down below in the show notes. If you have any questions, be sure to reach out to me through our contact form.

Below is the original draft which inspired this episode, but for additional thoughts, especially for those in the event planning or speaking industries, be sure to check out the audio.

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How to Generate Insane Engagement on LinkedIn – Gaetano DiNardi

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Once upon a time LinkedIn was a very different place than it is now. It used to be that you kept your network small and tight knit, and it was treated more as a ‘connect & pitch’ platform. But Gaetano DiNardi is here to tell you that LinkedIn has transformed into more of a broadcasting platform these days, where you use it to amplify your content.

To use LinkedIn strategically and successfully, your end goal should be to have a personal brand that is so big and respected that when you start promoting content or putting stuff out there, you’ll get the engagement and support that you need from your network that you’ve built. And that’s why it pays off to play the long game with LinkedIn.

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DIY SEO – You Can Do It! – Matthew Woodward

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If you’re a small to medium sized business, you’re probably short on both time and money, so you’ve taken a DIY approach to many aspects of your business. But when it comes to SEO, this can seem like an impossibly daunting task that only an expensive professional should tackle. Well, take it from Matthew Woodward, who’s been taking the DIY approach to SEO long before there was even a name for it, who guarantees you can see immediate success on your own by following a few specific strategies and utilizing the help of some great plugins.

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How to Create Content That Works for Search and Social – Melissa Sciorra

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When it comes to digital marketing, content is king. But it’s also difficult and time consuming to create. So how can you create content that works well in both search and social? Melissa Sciorra, who is the Senior Manager of SEO & Content Marketing for SmarterTravel Media, shows us how your content can do double duty.

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Sell (and Market) the Way Your Customers Want to Buy – Kristin Zhivago

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We might think we know what our customers are thinking, but we’re wrong, according to revenue coach, Kristin Zhivago. And in order to really go down that journey of better customer service, you first need to toss aside any expectations of what you think your customers are going to say, and actually be willing to start talking to them.

By doing this, you get to find out your company’s strengths and weaknesses. You find out the things you’re really good at that you want to promote, and the things that you need to fix in the background. And once you fix them, then you can promote those.

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